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Privacy Policy

 

Effective Date: 10/1/2024

 

At Galveston Computer Solutions LLC, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard the personal information you provide to us.

 

1. Information We Collect

 

We collect the following information to provide you with exceptional service:

 

• Name and Address: To accurately record your service location and billing address.

• Email Address: For communicating service updates, invoices, and relevant correspondence.

• Mobile Phone Number: Solely for correspondence related to the services we are providing to you, including:

• Updates and alerts regarding service tickets and scheduling.

• Billing questions and information related to payment inquiries.

 

2. How We Use Your Information

 

We use your personal information strictly for the following purposes:

 

• Service Updates: To provide timely updates regarding your service tickets, schedules, and other information related to the services you have requested.

• Billing Inquiries: To answer any questions you may have regarding billing or payments and ensure you have the latest information.

 

3. Data Sharing and Disclosure

 

We do not sell, trade, or otherwise share your personal information with third parties for marketing or advertising purposes. Your data is shared only within Galveston Computer Solutions LLC for operational purposes and with service providers as necessary to complete transactions on your behalf (e.g., payment processors).

 

4. Data Security

 

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems are designed to ensure the confidentiality and integrity of your data.

 

5. Data Retention

 

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal or regulatory obligations.

 

6. Your Rights

 

You have the right to:

 

• Access the personal information we hold about you.

• Request corrections to any inaccurate information.

• Request deletion of your personal data, subject to our need to fulfill legal and contractual obligations.

 

7. Contact Us

 

If you have questions regarding this Privacy Policy or need further assistance, please contact us at:

 

Galveston Computer Solutions LLC

523 24th Street Suite 5, Galveston, TX. 77550

helpdesk@galvcs.com

409-762-4326

 

We are committed to ensuring your privacy and will update this policy as needed to comply with new regulations and reflect changes in our practices.

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